Special Claims—We have a team that specializes in Special Claims. They are working with over 20 contract administrators across the country to file Special Claims on behalf of the property.
Special Claims is a HUD program that reimburses property-owners for unexpected costs related to vacancies, unpaid rent, and damages.
We send a monthly email to your staff that includes claim sheets that show potential claims. We collect the documents from your staff to submit a claim and enter the claim in your software.
Collecting (from your software) all move-outs, move-ins, and unit transfers.
Sending a report each month showing what move-outs are still eligible for filing a Special Claim and providing a form that simplifies the process
Working with the property staff to be sure they are submitting documents
Submitting the Claim with the Contract Administrator
Filing any appeals on claims that are rejected
Posting the approved amount in your software.
Fee: 20% of successfully paid claim